There is a trend for the larger brokers to outsource their claims to third parties. In such instances, this means that an Insured's claims will be looked after by a company who has no interest as to whether the Insured receives a fair and efficient service or not.

We place an enormous emphasis on our Claims Management as we believe this is the most fundamental part of our service and the primary reason why our clients purchase Insurance. We always endeavour to provide a proactive service and we are determined not to simply act as a post box between our clients and their Insurers.

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